Accessorial freight charges are additional fees that cover additional services or instances that are not considered covered in a standard pick-up and delivery operation designated at the time a shipment is tendered. The additional charges cover a wide variety of services outside of the freight charge and fuel surcharge that are in connection with the transportation of goods
A liftgate (tail-lift) is the mechanical platform at the end of a truck that acts as an elevator for freight to reach the ground. Delivery locations without a dock high facility will generally need the use of a liftgate truck if the weight of any individual piece is over 75 lbs. Additional fees may apply. If you select the accessorial fee it will automatically include it in your rate quote. If you do not select it and the service is required it will be added to your bill.
The hotel site accessorial should be selected when you are picking up or delivering to a Hotel. This is not to be confused with the delivery to a hotel for a tradeshow or convention. We do not offer tradeshow delivery or pick up services unless it is to or from the preshow warehouse. A Hotel is considered a location that provides accommodations to guests. It does not have personnel readily available to assist with the unloading of loading of the truck and may require additional security clearance to be unloaded. Additional fees may apply and will be added to the rate quote when you select the accessorial. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
The inside accessorial should be selected when you are picking up or delivering to a location that requires the driver to pick up or deliver beyond the door threshold of the facility. The pathway must be clear and the driver must have the ability to deliver the freight with a pallet jack. The driver will not deliver up flights of stairs unless there is a freight elevator and the freight can be moved on a pallet jack. Additional fees may apply and will be added to the rate quote when you select the accessorial. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
The limited access accessorial should be selected when you are picking up or delivering to a location with or without a loading dock and not open to the walk-in public during normal business hours. Additionally, the driver may require additional security clearance to be unloaded. Here is a list of some locations that would be considered a limited access site:
- Commercial establishments not open to the general public during normal business hours.
- Construction Sites
- Fairs, Carnivals, Chautauqua’s
- Military Bases / Installations
- Mine Sites
- Farms
- Prisons
- Schools
- Churches
- Mini Storage Facilities
- Piers/Wharfs
- Convention and Expo Centers
- Airports
- Non-Standard Equipment
- Sites with extensive security processes
- Lodging Facilities
- Hospitals
- Nursing Homes / Assisted Living Facilities
- Casinos
- Power, Nuclear, and Water Treatment Plants
- Resorts- including Ski Resorts
- Golf Courses
- Country Clubs
- Funeral Homes
- Utility Sites
- Ports
- Amusement Parks
- Marinas
- Daycare and Preschool Facilities
- State/National Parks
- Cemeteries
- Car Washes
- Gas Stations
- Animal Hospitals
Additional fees may apply and will be added to the rate quote when you select the accessorial. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
International shipments to Military bases may incur additional fees over the standard limited access fee IF the base requires shipments to be transferred in bond to the base OR require a dedicated truck for delivery.
The residential accessorial should be selected when you are picking up or delivering to a private residence. The driver will make the delivery or pickup from the curbside only. The driver will not deliver or pick up the freight beyond the roadside curb of the residence. If you want the freight to be delivered/picked up beyond the curb you will have to select inside delivery/pick up as well. if you select inside delivery/pick up the driver will only be able to deliver or pick up the freight at the door threshold whereby the freight can be moved with a pallet jack. You may also want to consider selecting the Appointment accessorial as well so that the carrier will show up at a designated and agreed on time-frame. IF you do not select the appointment accessorial the truck may show up during any time between the hours of 9 am and 5 pm local time and if there is nobody available to unload or load the truck it will be considered a dry-run and incur a dry-run or re-delivery fee. If any piece of freight is over 75lbs per piece you will have to also select the Liftgate accessorial to cover the movement of the freight from the truck to or from the ground. Additional fees may apply and will be added to the rate quote when you select the accessorials. If you book your shipment without selecting the accessorials and any of the fees apply you will be additionally billed for the service or location. ExFreight does not move personal effects or household items. ExFreight will only move commercial cargo that is being sold or transferred. An Example of a residential pickup or delivery would be business to consumer delivery or return.
The school accessorial should be selected when you are picking up or delivering to a school, university, college or educational campus. These locations may or may not have a loading dock, and are possibly not open to the walk-in public during normal business hours. Additionally, the driver may require additional security clearance to be unloaded. Additional fees may apply and will be added to the rate quote when you select the accessorial. If you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
The appointment accessorial should be selected when you require a specific or limited time frame for your pick up or delivery. Anything that is outside of Monday to Friday 9 am to 5 pm should select an appointment accessorial. When that option is selected the carrier will call and arrange an agreed-on time frame for the delivery or pick up. IF you select the option at the time of quoting any applicable fees for the accessorial will automatically be added to the rate quote. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location. Additionally, if you book without the accessorial the truck may show up outside of the locations available hours and therefore incur a dry run fee or re-delivery fee.
The delivery notification accessorial should be selected when you require the driver to call before delivery or pick up. It is not to be confused with the appointment accessorial which would schedule a specific delivery or pickup time. When the delivery notification accessorial is selected the driver or dispatcher will call prior to delivery or pickup of the freight. IF you select the accessorial at the time of quoting the fee will be added to the rate quote. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service. If you add to special instructions or bill of lading anything to the effect of “Call before delivery” the delivery notification accessorial will be incurred.
The sort and segment accessorial should be selected when you require the delivery or pick up driver to sort and segregate freight by marks, brands, sizes, flavors or other distinguishing characteristics. Additional fees may apply and will be added to the rate quote when you select the accessorial. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
The Amazon FBA delivery accessorial should be selected when you are delivering to an Amazon FBA warehouse. These locations require deliveries to booked on their website prior to delivery. Once the delivery is logged on the Amazon website a delivery time slot will be given. Some carriers do not offer delivery to Amazon. Additional fees may apply and will be added to the rate quote when you select the accessorial. Only carriers that offer the service will be shown as an option. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location. IF you book the shipment without selecting the accessorial and it’s required and you select a carrier that does not offer the service we will have to arrange for another carrier to perform the final mile delivery at an additional cost. It’s important that if you are delivering to an Amazon FBA warehouse you select the accessorial so that carriers NOT offering the service are disqualified and not shown as an option. The accessorial fee includes the appointment scheduling. It does not include any repacking that may be required by Amazon. Please ensure that you prepare and package your freight as per Amazon specifications OR your shipment may be rejected by Amazon. We will require the Amazon FBA# for the scheduling of the delivery so please ensure to add that to the special instructions field when booking your shipment.
The ocean CFS accessorial should be selected when you are picking up or delivering to an ocean carrier CFS or ocean pier facility. These locations require additional time and paperwork and therefore incur an additional fee. Not all carriers offer this service. IF you select the accessorial at time of quote the fee for the accessorial will be added to the rate quote and carriers not offering the service will not be shown as an option. It’s important to note that this accessorial is only applicable for domestic trucking moves only. IF you are booking ocean freight you do not need to select this option. IF there are long wait times for loading or unloading the drivers WILL NOT wait for the pickup or delivery and additional dry run or redelivery fees may apply. ExFreight nor the carrier will be responsible for any storage charges incurred at the facility due to a missed pickup. IF you require documents to be provided to the driver before pick up or delivery you can email them to ops@exfreight.com and we will forward them to the driver. Lead times for pickups from ocean CFS facilities are longer as the drivers leave in the AM with any required paperwork for that day so a same day pickup is not always available. Original documents may be lost in transit and we recommend they are couriered directly to the ocean CFS ahead of time. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
The airline delivery or pick up accessorial should be selected when you are picking up or delivering to an airline at an airport facility. These locations require additional time and paperwork and therefore incur an additional fee. Not all carriers offer this service. IF you select the accessorial at time of quote the fee for the accessorial will be added to the rate quote and carriers not offering the service will not be shown as an option. This is not to be confused with the TSA program accessorial which would provide you with options for trucking companies that run a TSA security program in the USA. Additionally, it’s important to note that this accessorial is only applicable for domestic trucking moves only. IF you are booking airfreight you do not need to select this option. IF there are long wait times for loading or unloading the drivers WILL NOT wait for the pickup or delivery and additional dry run or redelivery fees may apply. ExFreight nor the carrier will be responsible for any storage charges incurred at the airline due to a missed pickup. IF you require documents to be provided to the driver before pick up or delivery you can email them to ops@exfreight.com and we will forward them to the driver. Lead times for pickups from airlines are longer as the drivers leave in the AM with any required paperwork for that day so a same day pick up is not always available. Original documents may be lost in transit and we recommend they are couriered directly to the airline ahead of time. We highly recommend the use of transfer agents who specialize in airport/airline pickups and use national trucking carriers to either pick up from the transfer carriers dock or deliver to the transfer carriers dock. National trucking carrier deliveries or pickups directly from airline facilities are unreliable due to the high wait times and complicated paperwork required at these facilities. If you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
This fee is levied by the carriers to cross the border between the US and Canada, goods onboard on the truck are cleared instantly via PARS or moved in bond to the carrier facility to await clearance. This fee IS NOT A Customs Entry Fee. The transborder trucking service does NOT INCLUDE a Customs Entry in the rate. Your consignee must arrange for a customs broker to clear the shipment. Its a best practice to call your consignee before you ship and find out who their Customs Broker is and get their details. You can then enter that in the special instructions section of the Bill of lading at time of booking. If you do not enter a customs broker in the special instructions the carrier will attempt to call the consignee to find out who their broker is. In some cases, this will delay the shipment. Additionally, if they cannot get a hold of someone they may just move the shipment to the destination terminal in bond and charge you additional fees for moving the cargo in bond. ExFreight can arrange both US and Canadian customs entries for you for an additional fee.
Hazardous materials are articles that exhibit hazardous characteristics under certain conditions. These goods are classified by UN/ICAO and are assigned a UN #, Proper Shipping Name and Packing Instruction. These goods must be accompanied by a Dangerous Goods certificate, which is a document describing the nature of the hazard and edged in red and white chevrons.
ExFreight does not accept hazardous goods for transport by air, however, you can ship them via truck or ocean services.
The hazardous materials accessorial is to be selected when you are shipping a shipment that is considered hazardous.
The overlength accessorial should be selected when you are shipping any single pieces that have a single or multiple dimension over or within the following thresholds:
- 8-12 feet
- 12-20 feet
- 20-28 feet
- over 28 feet
Additional fees may apply and will be added to the rate quote when you select the accessorial. Some carriers do not accept such large pieces and they will be disqualified from the options when you select the accessorial. Exfresso will notice that your shipment requires the accessorial when you enter in the dimensions of your freight and ask you to select the corresponding accessorial before getting a rate. IF you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
The TSA Program carrier accessorial should be selected when you want to only display carriers that have a TSA program security program. This is applicable for the US market only and not required in Europe or Canada. Not all carriers offer this service. IF you select the accessorial at time of quote carriers not offering the service will not be shown as an option. This is not to be confused with the airline deliver or airline pickup accessorial which would provide you with options and the associated fees for trucking companies that deliver or pick up from the airlines facility. Additionally, it’s important to note that this accessorial is only applicable for domestic trucking moves only. IF you are booking airfreight you do not need to select this option. You will still be required to follow TSA reporting and filing rules. ExFreight nor the carrier will be responsible for any fines or penalties incurred due to improper reporting or filing with the TSA. Please check with your TSA security coordinator to ensure you have the carrier set up properly in your system before using them. If you require documents to be provided to the driver before pick up or delivery you can email them to ops@exfreight.com and we will forward them to the driver. Lead times for pickups from airlines are longer as the drivers leave in the AM with any required paperwork for that day so a same day pick up is not always available. Original documents may be lost in transit and we recommend they are couriered directly to the airline ahead of time. We highly recommend the use of transfer agents who specialize in airport/airline pickups and use national trucking carriers to either pick up from the transfer carriers dock or deliver to the transfer carriers dock. National trucking carrier deliveries or pickups directly from airline facilities are unreliable due to the high wait times and complicated paperwork required at these facilities.
The construction site accessorial should be selected when you are picking up or delivering to a construction site. A construction site is considered a location that is under construction and without a loading dock and not open to the walk-in public during normal business hours. Additionally, it does not have personnel readily available to assist with the unloading of loading of the truck and may require additional security clearance to be unloaded. Additional fees may apply and will be added to the rate quote when you select the accessorial. If you book your shipment without selecting the accessorial and the fee does apply you will be additionally billed for the service or location.
